Defining the continuum of care for older people -- Focusing on the task -- Focusing on the person -- Focusing on the relationships -- Consequences of care: integrating the perspective of older people and families into the quality debate -- Using biography to plan care that matters to older people: practical strategies -- Understanding interactions between the person and the environment -- Understanding how older people maintain connections with those around them -- Managing transitions using a biographical approach -- Valuing the contribution of older people, families and staff: implications for practice