Managing quality customer sevice /
Martin, William B.
Managing quality customer sevice / William B. Martin - California : Crisp, 1989 - 102 p. : illus
0931961831
Customer Relations.
Customer Service.
658.812 / M379M
Managing quality customer sevice / William B. Martin - California : Crisp, 1989 - 102 p. : illus
0931961831
Customer Relations.
Customer Service.
658.812 / M379M






