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Total quality management in information services /

St Clair, Guy.

Total quality management in information services / Guy St Clair - London : Bowker-Saur, 1997 - xxv, 261 p. : illus ; 24 cm.

ISBN: 1857390393

Subjects--Topical Terms:
Information services--Management.
Total quality management.

Dewey Class. No.: 025.52 / S798T

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