Strategy maps : converting intangible assets into tangible outcomes /
Kaplan, Robert S
Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton - Boston : Harvard Business School Press, c2004 - xviii, 454 p. ; 24 cm.
Strategy maps -- Operations management processes -- Customer management processess -- Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations
1591391342
Strategic planning
Intangible property--Management
Human capital
Management
658.4012 / K17S
Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton - Boston : Harvard Business School Press, c2004 - xviii, 454 p. ; 24 cm.
Strategy maps -- Operations management processes -- Customer management processess -- Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations
1591391342
Strategic planning
Intangible property--Management
Human capital
Management
658.4012 / K17S
