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The Basics business communication /

Merrier, Patricia

The Basics business communication / Business communication Patricia Merrier - Mason, Ohio : South-Western Educational, c2000 - vi, 186 p. : ill. ; 28 cm.

Includes index

Understanding the communication process -- Planning written business messages -- Developing business messages -- Writing positive and neutral news messages -- Writing bad news messages -- Writing persuasive messages -- Writing employment and special messages

ISBN: 0538722959

Subjects--Topical Terms:
Business communication

Dewey Class. No.: 658.45 / M568B

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