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Chat reference : | a guide to live virtual reference services /

Ronan, Jana Smith

Chat reference : a guide to live virtual reference services / Jana Smith Ronan - Westport, Conn. : Libraries Unlimited, 2003 - xiii, 225 p. : ill. ; 24 cm

ISBN: 1591580005

Subjects--Topical Terms:
Electronic reference services (Libraries)
Electronic reference services (Libraries)--Computer programs
Electronic reference services (Libraries)--Case studies--United States

Dewey Class. No.: 025.524 / R768C

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