Success at the enquiry desk : | successful enquiry answering - every time /
Owen, Tim Buckley
Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen - 4th ed. - London : Facet, 2003 - xiii, 114 p. ; 22 cm. - The Successful LIS professional .
1856044777
Reference services (libraries)
025.52 / O97S
Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen - 4th ed. - London : Facet, 2003 - xiii, 114 p. ; 22 cm. - The Successful LIS professional .
1856044777
Reference services (libraries)
025.52 / O97S






