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Customer service in libraries : | best practices /

Customer service in libraries : best practices / edited by Charles Harmon, Michael Messina. - Lanham : The Scarecrow Press, Inc., 2013. - x, 108 p. : ill. ; 23 cm.

ISBN: 9780810887480 9780810887497

Subjects--Topical Terms:
Public services (Libraries)--United States.
Customer services--United States.

Dewey Class. No.: 025.50973 / Cu987

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