Introduction and overview of the field -- Insights from the past -- Learning how to be a qualitative researcher -- Ethical issues in qualitative research -- Designing your research: choosing from a variety of approaches -- Embarking on qualitative research -- Self-reflexivity and subjectivity -- The role and function of a literature review -- Learning about others through interviewing -- Learning about others through observations and other techniques -- Making meaning from your data -- Communicating your ideas -- Judging and evaluating -- Thinking about the future