Chapter, Lesson, Part Part One: Twenty-First-Century Management in Libraries.

Chapter, Lesson, Part Chapter One: Classic Management vs. New Management.

Chapter, Lesson, Part Chapter Two: Preparing and Maintaining the New Manager.

Chapter, Lesson, Part Chapter Three: "Managing" New Employees/Staff/Human Resources/Stakeholders.

Chapter, Lesson, Part Chapter Four: New Management of Change.

Chapter, Lesson, Part Chapter Five: New Managers Designing New Organizations.

Chapter, Lesson, Part Chapter Six: Management Infrastructure Documents in New Organizations.

Chapter, Lesson, Part Chapter Seven: Managing New Services and Resources.

Chapter, Lesson, Part Chapter Eight: Managing Those Outside the "Sphere".

Chapter, Lesson, Part Chapter Nine: New Management "in Action" Communication.

Chapter, Lesson, Part Chapter Ten: New Managers within Classic and New Organizations.

Chapter, Lesson, Part Chapter Eleven: New Managers in Classic and New Facilities and Environments.

Chapter, Lesson, Part Chapter Twelve: New "Landscapes" for Library and Information Settings.

Chapter, Lesson, Part Chapter Thirteen: Managing the Balance to Meet New Constituent/Customer Expectations.

Chapter, Lesson, Part Chapter Fourteen: Accountability, Measurement, and Assessment in New Management Organizations.

Chapter, Lesson, Part Chapter Fifteen: New Budgeting with (Mostly) Classic Budgeting Issues.

Chapter, Lesson, Part Chapter Sixteen: Emergency Management Roles and Responsibilities of New Managers.

Chapter, Lesson, Part Part Two: The Cases.

Chapter, Lesson, Part Introduction to the Case Method.

Chapter, Lesson, Part Case One: A Difficult Path of Moving Up and Out.

Chapter, Lesson, Part Case Two: Building Your Own Management Training Program.

Chapter, Lesson, Part Case Three: Rumor Has It.

Chapter, Lesson, Part Case Four: Do You Have Any Change on You?.

Chapter, Lesson, Part Case Five: Racking Up the Library Pool Table.

Chapter, Lesson, Part Case Six: Manuals, Handbooks, Policies, Procedures, Budgets, Minutes, and Plans, Oh My!.

Chapter, Lesson, Part Case Seven: What's Old Is New-If the Money Is There.

Chapter, Lesson, Part Case Eight: But Enough about Me-What Do You Think about Me?.

Chapter, Lesson, Part Case Nine: Suffering from Past Mistakes.

Chapter, Lesson, Part Case Ten: What You Don't Know Can Hurt You.

Chapter, Lesson, Part Case Eleven: A Fixer Upper.

Chapter, Lesson, Part Case Twelve: Penny's Partners Proliferate due to Punctual, Prioritized, and Positive Planning.

Chapter, Lesson, Part Case Thirteen: Keeping Up with the "Joneses".

Chapter, Lesson, Part Case Fourteen: Torture the Data.

Chapter, Lesson, Part Case Fifteen: Matching Data to Data Requests.

Chapter, Lesson, Part Case Sixteen: Building Tomorrow's Future on Today's Expertise.

Chapter, Lesson, Part Part Three: Appendixes.

Chapter, Lesson, Part Appendix A: Annotated Master List of "Indispensable" Resources.

Chapter, Lesson, Part Appendix B: Examples of Paradigms.

Chapter, Lesson, Part Appendix C: Additional Paradigm Shifts.

Cover, Title,Library management for the digital age: a new paradigm--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Preface--Preface, Introduction, TOC,Acknowledgments--Preface, Introduction, TOC,Introduction--References, Appendix, Index,Index--References, Appendix, Index,About the Author.