01190 am a2200229 4500 vtls000038585 MTX 010915s2000 nyua 001 0 eng d 0471296791 0039-40360 201607251832 VLOAD 201504221549 VLOAD 201211141817 VLOAD 201206060026 VLOAD 200405061741 VLOAD PBRU 647.94 S535H Shaw, Margaret. 60923 Hospitality sales : a marketing approach / Margaret Shaw, Susan V. Morris New York : John Wiley & Sons, c2000 x, 341 p. : illus ; 24 cm. Introduction to sales and marketing - - The marketing communication mix - - Hospitality customers: the buyers - - Hospitality businesses: the suppliers - - Hospitality businesses: more suppliers - - Personal selling: the sales process - - Personal selling: the delivery - - Sales management - - Sales and technology: part A management and operations - - Sales and technology: part B the hospitality customer - - Intermediaries - - Hospitality partnerships Hospitality industry Marketing. 33386 Morris, Susan V. 60924 1 36026 36026 0 0 0 0 ENGfl4 PBRU PBRU 1005 2004-05-06 2250.00 0 647.94 S535H 1000079951 2018-06-21 00:00:00 1 2018-06-21 1