Speech communication /
William D. Brooks, Robert W. Heath
- 7th ed
- Madison, Wis. : Brown & Benchmark, c1993
- viii, 392 p. : illus ; 23 cm.
Introduction an overview of communication - - The self in communication - - Language - - Reasoning - - Nonverbal communication - - Listening - - Dimensions of interpersonal communication - - Interpersonal communication contexts: friendships and the workplace - - Interviewing - - Small-group communication - - The problem-solving group: the decision-making process - - The message: steps in speech preparation - - Organizing and outlining the speech - - Planning the message - - Speaker credibility and delivery - - The informative speech - - Persuasive speaking