TY - BOOK AU - Brooks,William D. AU - Heath,Robert W. TI - Speech communication SN - 0697129152 U1 - 808.5 PY - 1993/// CY - Madison, Wis. PB - Brown & Benchmark KW - Oral communication N1 - Introduction an overview of communication - - The self in communication - - Language - - Reasoning - - Nonverbal communication - - Listening - - Dimensions of interpersonal communication - - Interpersonal communication contexts: friendships and the workplace - - Interviewing - - Small-group communication - - The problem-solving group: the decision-making process - - The message: steps in speech preparation - - Organizing and outlining the speech - - Planning the message - - Speaker credibility and delivery - - The informative speech - - Persuasive speaking ER -