TY - BOOK AU - Zikmund,William G. TI - Business research methods SN - 0030350840 U1 - 658.403072 PY - 2003/// CY - Mason, OH PB - Thomson/South-Western KW - Management KW - Research KW - Business N1 - Part 1: Introduction -- Part 2: Beginning states of the research process -- Part 3: Research methods for collecting primary data -- Part 4: Measurement concepts -- Part 5: Sampling and fieldwork -- Part 6: Data analysis and presentation -- Part 7: Video cases -- Part 8: Critical thinking cases ER -