Merrier, Patricia <br/><br/>
The Basics business communication / 
 Business communication 
Patricia Merrier 
 - Mason, Ohio :  South-Western Educational,  c2000 
 - vi, 186 p. :  ill. ;  28 cm. 
<br/><br/> Includes index 
<br/><br/>Understanding the communication process -- Planning written business messages -- Developing business messages -- Writing positive and neutral news messages -- Writing bad news messages -- Writing persuasive messages -- Writing employment and special messages 
<br/><br/><label>ISBN: </label>0538722959 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>658.45  / M568B