01021nam a2200253 a 4500 vtls000051480 MTX 060202 2000 ohua 001 0 eng d 0538722959 201507201644 VLOAD 1 STAFF MATRIX 201504222051 VLOAD 201211141915 VLOAD 200602021423 pawinee PBRU 658.45 M568B Merrier, Patricia 76490 The Basics business communication / Patricia Merrier Business communication Mason, Ohio : South-Western Educational, c2000 vi, 186 p. : ill. ; 28 cm. Includes index Understanding the communication process -- Planning written business messages -- Developing business messages -- Writing positive and neutral news messages -- Writing bad news messages -- Writing persuasive messages -- Writing employment and special messages Business communication 36195 200511 1 48468 48468 0 0 0 0 ENGfl4 PBRU PBRU 1005 2006-02-20 320.00 0 658.45 M568B 1000129327 2018-06-21 00:00:00 1 2018-06-21 1