Qualitative research in technical communication / 
edited by James Conklin and George F. Hayhoe 
 - New York :  Routledge,  2011 
 - 398 p. ;  23 cm. 
<br/><br/><label>ISBN: </label>9780415876360 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication of technical information
<br/><br/><label>Dewey Class. No.: </label>601  / Q1