@book{65605,
	author = {Girard, John P., and Girard, JoAnn L. and Safari Books Online (Firm)},
	title = {A leader's guide to knowledge management},
	publisher = {Business Expert Press,},
	year = {c2009},
	address = {New York :},
	url = {http://portal.igpublish.com/iglibrary/search/BEPB0000011.html}
}