Agnihotri, Raj S. <br/><br/>
Effective sales force automation and customer relationship management  a focus on selection and implementation /  [electronic resource] : 
Raj Agnihotri, Adam A. Rapp. 
 - New York, N.Y. :  Business Expert Press,  2010 
<br/><br/><label>ISBN: </label>1606491288 (ebook) 9781606491287 (ebook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.<br/>Sales force management.<br/>Sales management--Data processing.<br/>Selling--Data processing.
<br/><br/><label>LC Class. No.: </label>HF5438.35  / .A36 2010eb 
<br/><br/><label>Dewey Class. No.: </label>658.81/00285