01230nam a2200301 a 4500 vtls000068925 MTX 160715s2010 nyua sb 000 0 eng d 1606491288 (ebook) 9781606491287 (ebook) 160649127X (pbk.) 9781606491270 (pbk.) 201607151107 staff 1 STAFF MATRIX 201507161445 VLOAD 201306272309 VLOAD 201211201331 staff HF5438.35 .A36 2010eb 658.81/00285 22 Ebook Agnihotri, Raj S. 99834 Effective sales force automation and customer relationship management [electronic resource] : a focus on selection and implementation / Raj Agnihotri, Adam A. Rapp. New York, N.Y. : Business Expert Press, 2010 (Norwood, Mass. : Books24x7.com [generator]) Customer relations Management. 88273 Sales force management. 99835 Sales management Data processing. 99836 Selling Data processing. 99837 Rapp, Adam A. aut 99838 Books24x7, Inc. 19172 http://portal.igpublish.com/iglibrary/search/BEPB0000050.html 10 65644 65644