Bolstorff, Peter. Supply chain excellence : a handbook for dramatic improvement using the SCOR model / [electronic resource] Peter Bolstorff and Robert Rosenbaum. - New York : AMACOM-American Management Association, c2007. - xxiv, 277 p. : ill., map ; 24 cm. ISBN: 0814409261 9780814409268 Subjects--Topical Terms: Business logistics--Management. LC Class. No.: HD38.5 / .B64 2007 Dewey Class. No.: 658.7