Drake, Susan M. <br/><br/>
Light their fire :  using internal marketing to ignite employee performance and wow your customers / 
Susan M. Drake, Michelle J. Gulman, Sara M. Roberts 
 - Chicago :  Dearborn Trade Publishing,  c2005 
 - xvii, 252 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>1419502522 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employee motivation<br/>Communication in personnel management<br/>Organizational effectiveness
<br/><br/><label>Dewey Class. No.: </label>658.45  / D763L