Hoover, John,

The art of constructive confrontation : how to achieve more accountability with less conflict / John Hoover, Roger P. DiSilvestro. - Hoboken, N.J. : John Wiley & Sons, c2005. - xvii, 270 p. ; 24 cm

047171853X 9780471718536


Communication in personnel management
Interpersonal confrontation
Conflict management

658.3145 / H776A