Martin, Dick..

Other wise: the wisdom you need to succeed in a diverse and divisive world/ [electronic resource] / Dick Martin. - American Management Association, 2012. - 288 p.

1. Who Is “Other”?. Chapter, Lesson, Part Part One: Strangers at Home. Chapter, Lesson, Part 2. Strangers Climbing in the Window. Chapter, Lesson, Part 3. Strangers Making Themselves at Home. Chapter, Lesson, Part 4. Bouillabaisse or Consommé?. Chapter, Lesson, Part 5. A New America. Chapter, Lesson, Part 6. It’s the Culture, Stupid!. Chapter, Lesson, Part 7. Race Matters. Chapter, Lesson, Part 8. The Cost of Diversity. Chapter, Lesson, Part 9. Queerness. Chapter, Lesson, Part 10. Strangers with a Strange God. Chapter, Lesson, Part 11. World Values. Chapter, Lesson, Part 12. Gut Values. Chapter, Lesson, Part 13. Second That Emotion. Chapter, Lesson, Part 14. Feeling What Others Feel. Chapter, Lesson, Part Part Two: Strangers Abroad. Chapter, Lesson, Part 15. Strange Places. Chapter, Lesson, Part 16. Roots, Not Branches. Chapter, Lesson, Part 17. Political Attunement. Chapter, Lesson, Part 18. Management Across Borders. Chapter, Lesson, Part 19. Organizational Culture. Chapter, Lesson, Part 20. We Are What We Speak. Chapter, Lesson, Part 21. Horizontal Empathy. Chapter, Lesson, Part 22. Practical Empathy. Chapter, Lesson, Part Part Three: Strange Times. Chapter, Lesson, Part 23. Me, Us, and Them. Chapter, Lesson, Part 24. Sisyphus Had It Easy. Chapter, Lesson, Part 25. Lost in a Loop. Chapter, Lesson, Part 26. Voting with Your Feet. Chapter, Lesson, Part 27. Free-Floating Anger. Chapter, Lesson, Part 28. Mind the Gap. Chapter, Lesson, Part 29. The Chicken Soup of Social Life. Chapter, Lesson, Part 30. People Are Crazy. Chapter, Lesson, Part 31. Fluent Listening. Chapter, Lesson, Part 32. Presence. Chapter, Lesson, Part 33. Congruence. Chapter, Lesson, Part Cover, Title,Other wise: the wisdom you need to succeed in a diverse and divisive world--Preface, Introduction, TOC,Contents--References, Appendix, Index,Conclusion: How to Be OtherWise--Preface, Introduction, TOC,Introduction: How This Book Came to Be--References, Appendix, Index,Acknowledgments--References, Appendix, Index,Notes--References, Appendix, Index,Index--

Everyone puts multiethnic faces in marketing materials, but it's mostly a token gesture. Because even as the U.S. grows increasingly diverse, most professionals have little real knowledge of those different from themselves. "OtherWise" is a deep and engaging exploration of diversity in America and how we can bridge differences-across race, ethnicity, culture, sexual orientation, faith, and even politics. It goes far beyond census data into the realm of cognitive and social science, helping readers break through stereotypes and fears to a profound understanding of people unlike themselves. This is not touchy-feely stuff, but crucial information for businesspeople everywhere whose success depends on embracing the new realities of their workforce, their suppliers, and their customers. Readers will discover: What America's changing demography means for business; how unconscious biases shape behaviors and beliefs; how to connect across cultures, borders, and perspectives; and, how to move beyond tolerating differences to capitalizing on them. "OtherWise" strips away the barriers of "us" and "them," and lays bare profound truths for relating to others around us.

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