04639nam a2200673 a 4500001001400000003000400014008004100018020002600059020002900085020002900114039008700143041000800230099001000238100002700248245012000275260004400395300001100439505005100450505005600501505006400557505006700621505006000688505004500748505005900793505004400852505005300896505004100949505006100990505004501051505004301096505005201139505005701191505005501248505004701303505005201350505005301402505005801455505005501513505005301568505005101621505005001672505005401722505004901776505005301825505004701878505005401925505005201979505004502031505006402076505004902140505004902189505004102238505004302279505037402322520117902696856006603875942000703941999001703948vtls000078446MTX180612717                  001 0   eng d  a0814417523 :USD24.95  a9780814417522 :USD24.95  a9780814417539 :USD24.95 9a201806121019bstaffc201607151204dstaffc201606141511dstaffy201605041215zadmin0 aeng  aEbook1 aMartin, Dick..9113956  aOther wise:bthe wisdom you need to succeed in a diverse and divisive world/h[electronic resource] /cDick Martin.  bAmerican Management Association,c2012.  a288 p.0 gChapter, Lesson, Partt1. Who Is “Other”?.0 gChapter, Lesson, ParttPart One: Strangers at Home.0 gChapter, Lesson, Partt2. Strangers Climbing in the Window.0 gChapter, Lesson, Partt3. Strangers Making Themselves at Home.0 gChapter, Lesson, Partt4. Bouillabaisse or Consommé?.0 gChapter, Lesson, Partt5. A New America.0 gChapter, Lesson, Partt6. It’s the Culture, Stupid!.0 gChapter, Lesson, Partt7. Race Matters.0 gChapter, Lesson, Partt8. The Cost of Diversity.0 gChapter, Lesson, Partt9. Queerness.0 gChapter, Lesson, Partt10. Strangers with a Strange God.0 gChapter, Lesson, Partt11. World Values.0 gChapter, Lesson, Partt12. Gut Values.0 gChapter, Lesson, Partt13. Second That Emotion.0 gChapter, Lesson, Partt14. Feeling What Others Feel.0 gChapter, Lesson, ParttPart Two: Strangers Abroad.0 gChapter, Lesson, Partt15. Strange Places.0 gChapter, Lesson, Partt16. Roots, Not Branches.0 gChapter, Lesson, Partt17. Political Attunement.0 gChapter, Lesson, Partt18. Management Across Borders.0 gChapter, Lesson, Partt19. Organizational Culture.0 gChapter, Lesson, Partt20. We Are What We Speak.0 gChapter, Lesson, Partt21. Horizontal Empathy.0 gChapter, Lesson, Partt22. Practical Empathy.0 gChapter, Lesson, ParttPart Three: Strange Times.0 gChapter, Lesson, Partt23. Me, Us, and Them.0 gChapter, Lesson, Partt24. Sisyphus Had It Easy.0 gChapter, Lesson, Partt25. Lost in a Loop.0 gChapter, Lesson, Partt26. Voting with Your Feet.0 gChapter, Lesson, Partt27. Free-Floating Anger.0 gChapter, Lesson, Partt28. Mind the Gap.0 gChapter, Lesson, Partt29. The Chicken Soup of Social Life.0 gChapter, Lesson, Partt30. People Are Crazy.0 gChapter, Lesson, Partt31. Fluent Listening.0 gChapter, Lesson, Partt32. Presence.0 gChapter, Lesson, Partt33. Congruence.0 aCover, Title,Other wise: the wisdom you need to succeed in a diverse and divisive world--Preface, Introduction, TOC,Contents--References, Appendix, Index,Conclusion: How to Be OtherWise--Preface, Introduction, TOC,Introduction: How This Book Came to Be--References, Appendix, Index,Acknowledgments--References, Appendix, Index,Notes--References, Appendix, Index,Index--  aEveryone puts multiethnic faces in marketing materials, but it's mostly a token gesture. Because even as the U.S. grows increasingly diverse, most professionals have little real knowledge of those different from themselves. "OtherWise" is a deep and engaging exploration of diversity in America and how we can bridge differences-across race, ethnicity, culture, sexual orientation, faith, and even politics. It goes far beyond census data into the realm of cognitive and social science, helping readers break through stereotypes and fears to a profound understanding of people unlike themselves. This is not touchy-feely stuff, but crucial information for businesspeople everywhere whose success depends on embracing the new realities of their workforce, their suppliers, and their customers. Readers will discover: What America's changing demography means for business; how unconscious biases shape behaviors and beliefs; how to connect across cultures, borders, and perspectives; and, how to move beyond tolerating differences to capitalizing on them. "OtherWise" strips away the barriers of "us" and "them," and lays bare profound truths for relating to others around us.40uhttp://portal.igpublish.com/iglibrary/search/AMAB0000763.html  c10  c75010d75010