00870nam a22002652u 4500 vtls000078736 MTX 160715s2012||||||| s|||||||||||eng|d 9781780171159 9781780171142 201607151120 staff 201605041218 admin 658.4038 Ebook Mann, Steve. 114408 IT Service Management Foundation Practice Questions [electronic resource] : For ITIL Foundation Exam candidates. Swindon : British Informatics Society Limited, 2012. 1 online resource (107 p.) Gannon, Tony. 114409 Mann, Steve. 114408 Mear, Nigel. 114410 EBL e-books. 100169 http://portal.igpublish.com/iglibrary/search/BCSB0000046.html 10 75300 75300