TY  - BOOK
AU  - Mann,Steve
AU  - Gannon,Tony
AU  - Mann,Steve
AU  - Mear,Nigel
TI  - IT Service Management Foundation Practice Questions: For ITIL Foundation Exam candidates
SN  - 9781780171159
U1  - 658.4038 
PY  - 2012///
CY  - Swindon
PB  - British Informatics Society Limited
UR  - http://portal.igpublish.com/iglibrary/search/BCSB0000046.html
ER  -