Brewster, Ernest. <br/><br/>
IT Service Management  A guide for ITIL Foundation Exam candidates.  [electronic resource] : 

 - Swindon :  British Informatics Society Limited,  2012. 
 - 1 online resource (241 p.) 
<br/><br/><label>ISBN: </label>9781906124946 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer technical support.<br/>Information technology -- Management.<br/>Support services (Management).
<br/><br/><label>LC Class. No.: </label>HD30.2 .B718 2012 
<br/><br/><label>Dewey Class. No.: </label>004.0684