Brewster, Ernest.. <br/><br/>
Business relationship manager:  careers in IT service management/  [electronic resource] / 
Ernest Brewster. 
 -  British Computer Society,  2014. 
 - 191 p. 
<br/><br/> 1. INTRODUCTION.  Chapter, Lesson, Part  2. INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT.  Chapter, Lesson, Part  3. THE BUSINESS RELATIONSHIP MANAGER.  Chapter, Lesson, Part  4. TOOLS, METHODS AND TECHNIQUES.  Chapter, Lesson, Part  5. CAREER PROGRESSION AND RELATED ROLES.  Chapter, Lesson, Part  6. A WEEK IN THE LIFE OF A BRM: A CASE STUDY.  Chapter, Lesson, Part Cover, Title,Business relationship manager: careers in IT service management--Preface, Introduction, TOC,CONTENTS--Preface, Introduction, TOC,LIST OF FIGURES AND TABLES--Preface, Introduction, TOC,AUTHOR--References, Appendix, Index,REFERENCES--References, Appendix, Index,INDEX--References, Appendix, Index,ADVERTISING PAGE--References, Appendix, Index,BACK COVER. 
<br/><br/><label>ISBN: </label>9781780172514 9781780172507