TY  - BOOK
AU  - Brewster,Ernest.
TI  - Business relationship manager: careers in IT service management
SN  - 9781780172514
PY  - 2014///
PB  - British Computer Society
N1  - Chapter, Lesson, Part; 1. INTRODUCTION; Chapter, Lesson, Part; 2. INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT; Chapter, Lesson, Part; 3. THE BUSINESS RELATIONSHIP MANAGER; Chapter, Lesson, Part; 4. TOOLS, METHODS AND TECHNIQUES; Chapter, Lesson, Part; 5. CAREER PROGRESSION AND RELATED ROLES; Chapter, Lesson, Part; 6. A WEEK IN THE LIFE OF A BRM: A CASE STUDY; Cover, Title,Business relationship manager: careers in IT service management--Preface, Introduction, TOC,CONTENTS--Preface, Introduction, TOC,LIST OF FIGURES AND TABLES--Preface, Introduction, TOC,AUTHOR--References, Appendix, Index,REFERENCES--References, Appendix, Index,INDEX--References, Appendix, Index,ADVERTISING PAGE--References, Appendix, Index,BACK COVER
UR  - http://portal.igpublish.com/iglibrary/search/BCSB0000078.html
ER  -