@book{75357,
	author = {Kapoor, Avinash.,},
	title = {Consumer experiences and emotion management /},
	publisher = {Business Expert Press,},
	year = {2015.},
	series = {Consumer behavior collection,},
	address = {New York, New York (222 East 46th Street, New York, NY 10017) :},
	edition = {First edition.},
	url = {http://portal.igpublish.com/iglibrary/search/BEPB0000383.html}
}