Kurokawa, Toshiaki.. <br/><br/>
Service design and delivery  how design thinking can innovate business and add value to society/  [electronic resource] : 
Kurokawa, Toshiaki. 
 -  Business Expert Press,  2015. 
 - 104 p. 
<br/><br/> Chapter 1: Introduction.  Chapter, Lesson, Part  Chapter 2: Design Thinking Approach.  Chapter, Lesson, Part  Chapter 3: Societal Approach.  Chapter, Lesson, Part  Chapter 4: Intermezzo -- Looking Back at What You Have Learned.  Chapter, Lesson, Part  Chapter 5: Prototyping and Work-Out of Your Service.  Chapter, Lesson, Part  Chapter 6: Case Studies.  Chapter, Lesson, Part  Chapter 7: Summary and Conclusions.  Chapter, Lesson, Part Cover, Title,Service design and delivery: how design thinking can innovate business and add value to society--Preface, Introduction, TOC,Abstract; Keywords--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Foreword--Preface, Introduction, TOC,Acknowledgments--References, Appendix, Index,References--References, Appendix, Index,Index--References, Appendix, Index,Ad page. 
<br/><br/><label>ISBN: </label>9781606497845 9781606497852 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business & Economics<br/>Industries<br/>Service industries