TY  - BOOK
AU  - Kurokawa,Toshiaki.
TI  - Service design and delivery: how design thinking can innovate business and add value to society
SN  - 9781606497845
PY  - 2015///
PB  - Business Expert Press
KW  - Business & Economics
KW  - Industries
KW  - Service industries
N1  - Chapter, Lesson, Part; Chapter 1: Introduction; Chapter, Lesson, Part; Chapter 2: Design Thinking Approach; Chapter, Lesson, Part; Chapter 3: Societal Approach; Chapter, Lesson, Part; Chapter 4: Intermezzo -- Looking Back at What You Have Learned; Chapter, Lesson, Part; Chapter 5: Prototyping and Work-Out of Your Service; Chapter, Lesson, Part; Chapter 6: Case Studies; Chapter, Lesson, Part; Chapter 7: Summary and Conclusions; Cover, Title,Service design and delivery: how design thinking can innovate business and add value to society--Preface, Introduction, TOC,Abstract; Keywords--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Foreword--Preface, Introduction, TOC,Acknowledgments--References, Appendix, Index,References--References, Appendix, Index,Index--References, Appendix, Index,Ad page
UR  - http://portal.igpublish.com/iglibrary/search/BEPB0000385.html
ER  -