Armelini, Guillermo. Marketing expenditures and word-of-mouth communication complements or substitutes? / [electronic resource] : Guillermo Armelini [and] Julian Villanueva. - Hanover, MA : Now, c2010. - ix, 53 p. ; 24 cm. ISBN: 9781601983800 1601983808 Subjects--Topical Terms: Word-of-mouth advertising.