@book{76360,
	author = {Falk, John H.. and Sheppard, Beverly K..},
	title = {Thriving in the knowledge age:},
	publisher = {The Rowman & Littlefield Publishing Group,},
	year = {2006.},
	url = {http://portal.igpublish.com/iglibrary/search/ROWMANB0008375.html}
}