Rethinking reference for academic libraries innovative developments and future trends/ [electronic resource] :
Forbes, Carrie;Bowers, Jennifer.
- The Rowman & Littlefield Publishing Group, 2014.
- 264 p.
Part I: Collaboration: Partnerships for Lifelong Learning. Chapter, Lesson, Part Chapter One: Step Away from the Desk: Re-casting the Reference Librarian as Academic Partner. Chapter, Lesson, Part Chapter Two: The Scholarly Commons: Emerging Research Services for Graduate Students and Faculty. Chapter, Lesson, Part Part II: Diversity: Meeting the Information Needs of a Changing Demographic. Chapter, Lesson, Part Chapter Three: The Rainbow Connection: Reference Services for the LGBT Community in Academic Libraries. Chapter, Lesson, Part Chapter Four: Reference Services in a Shifting World: Other Languages, Other Services. Chapter, Lesson, Part Chapter Five: As Needs Change, So Must We: A Case Study of Innovative Outreach to Changing Demographics. Chapter, Lesson, Part Part III: Technology: Reference Service Beyond the Library Walls. Chapter, Lesson, Part Chapter Six: Roving Reference: Taking the Library to Its Users. Chapter, Lesson, Part Chapter Seven: Connecting Questions with Answers. Chapter, Lesson, Part Part IV: Assessment: Does Reference Make a Difference?. Chapter, Lesson, Part Chapter Eight: Transforming Reference Services: More Than Meets the Eye. Chapter, Lesson, Part Chapter Nine: Dialogic Mapping: Evolving Reference into an Instructional Support for Graduate Research. Chapter, Lesson, Part Chapter Ten: Does the Reference Desk Still Matter?: Assessing the Desk Paradigm at the University of Washington Libraries. Chapter, Lesson, Part Part V: Professional Competencies: Skills for a New Generation. Chapter, Lesson, Part Chapter Eleven: From Ready Reference to Research Conversations: The Role of Instruction in Academic Reference Service. Chapter, Lesson, Part Chapter Twelve: Necessities of Librarianship: Competencies for a New Generation. Chapter, Lesson, Part Chapter Thirteen: Professional Competencies for the Virtual Reference Librarian: Digital Literacy, Soft Skills, and Customer Service. Chapter, Lesson, Part Chapter Fourteen: Mediating for Digital Primary Source Research: Expanding Reference Services. Chapter, Lesson, Part Cover, Title,Rethinking reference for academic libraries: Innovative developments and future trends--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Acknowledgments--Preface, Introduction, TOC,Introduction: Reimagining Reference and Research Services for the Twenty-First-Century Academic Library--References, Appendix, Index,Index--References, Appendix, Index,About the Contributors.
9781442244528 9781442244511 9781442244535
Language Arts & Disciplines: Library & Information Science General- Language Arts & Disciplines: Library & Information Science Administration & Management