TY - BOOK AU - Forbes,Carrie AU - Bowers,Jennifer TI - Rethinking reference for academic libraries: innovative developments and future trends SN - 9781442244528 PY - 2014/// PB - The Rowman & Littlefield Publishing Group KW - Language Arts & Disciplines: Library & Information Science KW - General- Language Arts & Disciplines: Library & Information Science KW - Administration & Management N1 - Chapter, Lesson, Part; Part I: Collaboration: Partnerships for Lifelong Learning; Chapter, Lesson, Part; Chapter One: Step Away from the Desk: Re-casting the Reference Librarian as Academic Partner; Chapter, Lesson, Part; Chapter Two: The Scholarly Commons: Emerging Research Services for Graduate Students and Faculty; Chapter, Lesson, Part; Part II: Diversity: Meeting the Information Needs of a Changing Demographic; Chapter, Lesson, Part; Chapter Three: The Rainbow Connection: Reference Services for the LGBT Community in Academic Libraries; Chapter, Lesson, Part; Chapter Four: Reference Services in a Shifting World: Other Languages, Other Services; Chapter, Lesson, Part; Chapter Five: As Needs Change, So Must We: A Case Study of Innovative Outreach to Changing Demographics; Chapter, Lesson, Part; Part III: Technology: Reference Service Beyond the Library Walls; Chapter, Lesson, Part; Chapter Six: Roving Reference: Taking the Library to Its Users; Chapter, Lesson, Part; Chapter Seven: Connecting Questions with Answers; Chapter, Lesson, Part; Part IV: Assessment: Does Reference Make a Difference?; Chapter, Lesson, Part; Chapter Eight: Transforming Reference Services: More Than Meets the Eye; Chapter, Lesson, Part; Chapter Nine: Dialogic Mapping: Evolving Reference into an Instructional Support for Graduate Research; Chapter, Lesson, Part; Chapter Ten: Does the Reference Desk Still Matter?: Assessing the Desk Paradigm at the University of Washington Libraries; Chapter, Lesson, Part; Part V: Professional Competencies: Skills for a New Generation; Chapter, Lesson, Part; Chapter Eleven: From Ready Reference to Research Conversations: The Role of Instruction in Academic Reference Service; Chapter, Lesson, Part; Chapter Twelve: Necessities of Librarianship: Competencies for a New Generation; Chapter, Lesson, Part; Chapter Thirteen: Professional Competencies for the Virtual Reference Librarian: Digital Literacy, Soft Skills, and Customer Service; Chapter, Lesson, Part; Chapter Fourteen: Mediating for Digital Primary Source Research: Expanding Reference Services; Cover, Title,Rethinking reference for academic libraries: Innovative developments and future trends--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Acknowledgments--Preface, Introduction, TOC,Introduction: Reimagining Reference and Research Services for the Twenty-First-Century Academic Library--References, Appendix, Index,Index--References, Appendix, Index,About the Contributors UR - http://portal.igpublish.com/iglibrary/search/ROWMANB0011060.html ER -