03801nam a2200505 a 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             001 0 eng d  a9781442244528  a9781442244511  a9781442244535 9a201607151152bstaffy201605041234zadmin0 aeng  aEbook1 aForbes, Carrie.911709000aRethinking reference for academic librariesh[electronic resource] :binnovative developments and future trends/cForbes, Carrie;Bowers, Jennifer.  bThe Rowman & Littlefield Publishing Group,c2014.  a264 p.0 gChapter, Lesson, ParttPart I: Collaboration: Partnerships for Lifelong Learning.0 gChapter, Lesson, ParttChapter One: Step Away from the Desk: Re-casting the Reference Librarian as Academic Partner.0 gChapter, Lesson, ParttChapter Two: The Scholarly Commons: Emerging Research Services for Graduate Students and Faculty.0 gChapter, Lesson, ParttPart II: Diversity: Meeting the Information Needs of a Changing Demographic.0 gChapter, Lesson, ParttChapter Three: The Rainbow Connection: Reference Services for the LGBT Community in Academic Libraries.0 gChapter, Lesson, ParttChapter Four: Reference Services in a Shifting World: Other Languages, Other Services.0 gChapter, Lesson, ParttChapter Five: As Needs Change, So Must We: A Case Study of Innovative Outreach to Changing Demographics.0 gChapter, Lesson, ParttPart III: Technology: Reference Service Beyond the Library Walls.0 gChapter, Lesson, ParttChapter Six: Roving Reference: Taking the Library to Its Users.0 gChapter, Lesson, ParttChapter Seven: Connecting Questions with Answers.0 gChapter, Lesson, ParttPart IV: Assessment: Does Reference Make a Difference?.0 gChapter, Lesson, ParttChapter Eight: Transforming Reference Services: More Than Meets the Eye.0 gChapter, Lesson, ParttChapter Nine: Dialogic Mapping: Evolving Reference into an Instructional Support for Graduate Research.0 gChapter, Lesson, ParttChapter Ten: Does the Reference Desk Still Matter?: Assessing the Desk Paradigm at the University of Washington Libraries.0 gChapter, Lesson, ParttPart V: Professional Competencies: Skills for a New Generation.0 gChapter, Lesson, ParttChapter Eleven: From Ready Reference to Research Conversations: The Role of Instruction in Academic Reference Service.0 gChapter, Lesson, ParttChapter Twelve: Necessities of Librarianship: Competencies for a New Generation.0 gChapter, Lesson, ParttChapter Thirteen: Professional Competencies for the Virtual Reference Librarian: Digital Literacy, Soft Skills, and Customer Service.0 gChapter, Lesson, ParttChapter Fourteen: Mediating for Digital Primary Source Research: Expanding Reference Services.0 aCover, Title,Rethinking reference for academic libraries: Innovative developments and future trends--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Acknowledgments--Preface, Introduction, TOC,Introduction: Reimagining Reference and Research Services for the Twenty-First-Century Academic Library--References, Appendix, Index,Index--References, Appendix, Index,About the Contributors.  aLanguage Arts & Disciplines: Library & Information Science9116842  aGeneral- Language Arts & Disciplines: Library & Information Science9117080  aAdministration & Management91168431 aBowers, Jennifer.911709140uhttp://portal.igpublish.com/iglibrary/search/ROWMANB0011060.html  c10  c76388d76388