Business relationship manager: careers in IT service management/ [electronic resource] / Ernest Brewster.
Call Number: Ebook Material type:
TextLanguage: English Publication details: British Computer Society, 2014.Description: 191 pISBN: - 9781780172514
- 9781780172507
Chapter, Lesson, Part 1. INTRODUCTION.
Chapter, Lesson, Part 2. INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT.
Chapter, Lesson, Part 3. THE BUSINESS RELATIONSHIP MANAGER.
Chapter, Lesson, Part 4. TOOLS, METHODS AND TECHNIQUES.
Chapter, Lesson, Part 5. CAREER PROGRESSION AND RELATED ROLES.
Chapter, Lesson, Part 6. A WEEK IN THE LIFE OF A BRM: A CASE STUDY.
Cover, Title,Business relationship manager: careers in IT service management--Preface, Introduction, TOC,CONTENTS--Preface, Introduction, TOC,LIST OF FIGURES AND TABLES--Preface, Introduction, TOC,AUTHOR--References, Appendix, Index,REFERENCES--References, Appendix, Index,INDEX--References, Appendix, Index,ADVERTISING PAGE--References, Appendix, Index,BACK COVER.
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