Service design and delivery [electronic resource] : how design thinking can innovate business and add value to society/ Kurokawa, Toshiaki.
Call Number: Ebook Material type:
TextLanguage: English Publication details: Business Expert Press, 2015.Description: 104 pISBN: - 9781606497845
- 9781606497852
Chapter, Lesson, Part Chapter 1: Introduction.
Chapter, Lesson, Part Chapter 2: Design Thinking Approach.
Chapter, Lesson, Part Chapter 3: Societal Approach.
Chapter, Lesson, Part Chapter 4: Intermezzo -- Looking Back at What You Have Learned.
Chapter, Lesson, Part Chapter 5: Prototyping and Work-Out of Your Service.
Chapter, Lesson, Part Chapter 6: Case Studies.
Chapter, Lesson, Part Chapter 7: Summary and Conclusions.
Cover, Title,Service design and delivery: how design thinking can innovate business and add value to society--Preface, Introduction, TOC,Abstract; Keywords--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Foreword--Preface, Introduction, TOC,Acknowledgments--References, Appendix, Index,References--References, Appendix, Index,Index--References, Appendix, Index,Ad page.
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