Different kind of talking -- Getting started -- Attending and listening -- Support and empathy: A sustaining presence -- Exploration and elaboration -- Assessment, goal setting, contracting, and evaluation -- Gaining new perspectives: Helping clients see things differently -- Changing behaviors: Helping clients do things differently -- Working with people in crisis -- Clinical relationship: Issues and dynamics -- Clinical relationship: Addressing self-disclosure and other boundary issues -- Endings and transitions -- Professional issues: Ongoing education and self-care