People in international tourism, hospitality and leisure: an introduction -- The development of tourism, hospitality and leisure and the nature of employment -- Tourism, hospitality and leisure labour markets -- Tourism, hospitality and leisure: a service focus and the role of people -- A dark side to the coin? -- Cultural diversity in tourism, hospitality and leisure -- The social composition of employment in tourism, hospitality and leisure: diversity beyond culture -- Education, training and development -- Planning to meet the human resource needs of the international tourism, hospitality and leisure industry -- Sustainability and the future of work and employment in tourism, hospitality and leisure