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_bVLOAD
_c1
_dSTAFF MATRIX
_c201211141802
_dVLOAD
_c201206060815
_dVLOAD
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_zpawinee
040 _aPBRU
082 0 4 _a025.52
_bO97S
100 1 _aOwen, Tim Buckley
_983556
245 1 0 _aSuccess at the enquiry desk :
_bsuccessful enquiry answering - every time /
_cTim Buckley Owen
250 _a4th ed.
260 _aLondon :
_bFacet,
_c2003
300 _axiii, 114 p. ;
_c22 cm.
490 1 _aThe Successful LIS professional
650 0 _aReference services (libraries)
_930739
942 _c1
999 _c54278
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