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099 _aEbook
100 1 _aAgnihotri, Raj S.
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245 1 0 _aEffective sales force automation and customer relationship management
_h[electronic resource] :
_ba focus on selection and implementation /
_cRaj Agnihotri, Adam A. Rapp.
260 _aNew York, N.Y. :
_bBusiness Expert Press,
_c2010
_e(Norwood, Mass. :
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650 0 _aCustomer relations
_xManagement.
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650 0 _aSales force management.
_999835
650 0 _aSales management
_xData processing.
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650 0 _aSelling
_xData processing.
_999837
700 1 _aRapp, Adam A.
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