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020 _a9781780172514
020 _a9781780172507
039 9 _a201607151120
_bstaff
_y201605041219
_zadmin
041 0 _aeng
099 _aEbook
100 1 _aBrewster, Ernest..
_9114436
245 _aBusiness relationship manager:
_bcareers in IT service management/
_h[electronic resource] /
_cErnest Brewster.
260 _bBritish Computer Society,
_c2014.
300 _a191 p.
505 0 _gChapter, Lesson, Part
_t1. INTRODUCTION.
505 0 _gChapter, Lesson, Part
_t2. INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT.
505 0 _gChapter, Lesson, Part
_t3. THE BUSINESS RELATIONSHIP MANAGER.
505 0 _gChapter, Lesson, Part
_t4. TOOLS, METHODS AND TECHNIQUES.
505 0 _gChapter, Lesson, Part
_t5. CAREER PROGRESSION AND RELATED ROLES.
505 0 _gChapter, Lesson, Part
_t6. A WEEK IN THE LIFE OF A BRM: A CASE STUDY.
505 0 _aCover, Title,Business relationship manager: careers in IT service management--Preface, Introduction, TOC,CONTENTS--Preface, Introduction, TOC,LIST OF FIGURES AND TABLES--Preface, Introduction, TOC,AUTHOR--References, Appendix, Index,REFERENCES--References, Appendix, Index,INDEX--References, Appendix, Index,ADVERTISING PAGE--References, Appendix, Index,BACK COVER.
856 4 0 _uhttp://portal.igpublish.com/iglibrary/search/BCSB0000078.html
942 _c10
999 _c75312
_d75312