000 03505nam a2200649 i 4500
001 vtls000078793
003 MTX
006 m eo d
007 cr cn |||m|||a
008 160715s2015 nyu foab 001 0 eng d
020 _a9781606496473
_qe-book
020 _z9781606496466
_qpaperback
035 _a(OCoLC)914432261
035 _a(CaBNVSL)swl00405292
039 9 _a201607151122
_bstaff
_y201605041220
_zadmin
040 _aCaBNVSL
_beng
_erda
_cCaBNVSL
_dCaBNVSL
050 4 _aHF5415.32
_b.K263 2015
082 0 4 _a658.8342
_223
099 _aEbook
100 1 _aKapoor, Avinash.,
_eauthor.
_9114548
245 1 0 _aConsumer experiences and emotion management /
_cAvinash Kapoor.
250 _aFirst edition.
264 1 _aNew York, New York (222 East 46th Street, New York, NY 10017) :
_bBusiness Expert Press,
_c2015.
300 _a1 online resource (xiii, 175 pages)
336 _atext
_2rdacontent
337 _acomputer
_2rdamedia
338 _aonline resource
_2rdacarrier
490 1 _aConsumer behavior collection,
_x2163-937X
504 _aIncludes bibliographical references (pages 143-172) and index.
505 0 _a1. Consumer emotions -- 2. Dynamics of emotions -- 3. Experience and facial expressions of emotions -- 4. Emotions and group behavior -- 5. Emotions and individual behavior -- 6. Consumer experience management -- Notes -- References -- Bibliography -- Index.
506 _aAccess restricted to authorized users and institutions.
520 3 _aEmotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptation or maladaptation. Consumers may be conscious of their emotions or may be motivated by unconscious emotions. The emotions in combined form with different intensities have an adaptive significance in consumers' lives. Further, the challenges that marketers and researchers face in today's global markets are to understand the expression of the emotions or consumer emotional experience. Therefore, the purpose of this book is to emphasize the value of emotions and explore mental behavioral and emotional dimensions that affect consumers of all age groups, societies, and cultures. This book would be an excellent reference for students, executives, marketers, researchers, and trainers. It includes the different elements of emotion, evidence of how emotions govern and organize consumer life, and emotional and individual functioning, including psychological disorders and well being.
530 _aAlso available in print.
538 _aMode of access: World Wide Web.
538 _aSystem requirements: Adobe Acrobat reader.
588 _aTitle from PDF title page (viewed on July 24, 2015).
650 0 _aConsumer behavior.
_922893
650 0 _aConsumption (Economics)
_xPsychological aspects.
_9114549
650 0 _aEmotions.
_920758
653 _abrand management
653 _aconsumer behavior
653 _aconsumer psychology
653 _adynamics of emotions
653 _aeffects of emotions on decision making
653 _aemotions
653 _aexperience management
653 _agroup behavior
653 _aindividual behavior
653 _aMarketing
653 _apersonality
653 _aself-evaluation and comparison
776 0 8 _iPrint version:
_z9781606496466
830 0 _aConsumer behavior collection.
_x2163-937X
_9114468
856 4 0 _uhttp://portal.igpublish.com/iglibrary/search/BEPB0000383.html
942 _c10
999 _c75357
_d75357