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020 _a9780470622568
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_bstaff
_y201605041237
_zadmin
041 0 _aeng
099 _aEbook
100 1 _aSterne, Jim.
_9117804
245 0 0 _aSocial media metrics
_h[electronic resource] :
_bhow to measure and optimize your marketing investment/
_cSterne, Jim;Scott, David Meerman.
260 _bWILEY,
_c2010.
300 _a275 p.
505 0 _aCover, Title,Social media metrics: how to measure and optimize your marketing investment--Preface, Introduction, TOC,Contents--Preface, Introduction, TOC,Foreword--Preface, Introduction, TOC,Acknowledgments--Preface, Introduction, TOC,Introduction: Getting Started-Understanding the Ground Rules--References, Appendix, Index,Chapter 1: Getting Focused-Identifying Goals--References, Appendix, Index,Chapter 2: Getting Attention-Reaching Your Audience--References, Appendix, Index,Chapter 3: Getting Respect-Identifying Influence--References, Appendix, Index,Chapter 4: Getting Emotional-Recognizing Sentiment--References, Appendix, Index,Chapter 5: Getting Response-Triggering Action--References, Appendix, Index,Chapter 6: Getting the Message-Hearing the Conversation--References, Appendix, Index,Chapter 7: Getting Results-Driving Business Outcomes--References, Appendix, Index,Chapter 8: Getting Buy-In-Convincing Your Colleagues--References, Appendix, Index,Chapter 9: Getting Ahead-Seeing the Future--References, Appendix, Index,Appendix: Resources--References, Appendix, Index,Index.
650 _aGeneral & Introductory Business & Management
_9117805
700 1 _aScott, David Meerman.
_9117806
856 4 0 _uhttp://portal.igpublish.com/iglibrary/search/WILEYB0001024.html
942 _c10
999 _c76653
_d76653