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Effective sales force automation and customer relationship management | a focus on selection and implementation / [electronic resource] :

Agnihotri, Raj S.

Effective sales force automation and customer relationship management a focus on selection and implementation / [electronic resource] : Raj Agnihotri, Adam A. Rapp. - New York, N.Y. : Business Expert Press, 2010

ISBN: 1606491288 (ebook) 9781606491287 (ebook)

Subjects--Topical Terms:
Customer relations--Management.
Sales force management.
Sales management--Data processing.
Selling--Data processing.

LC Class. No.: HF5438.35 / .A36 2010eb

Dewey Class. No.: 658.81/00285

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