Overpromise and overdeliver : | the secrets of unshakeable customer loyalty / (Record no. 71234)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00704nam a2200229 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000074635 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MTX |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 141003s2005 nyu 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1591840619 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201507201701 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 1 |
| Level of effort used to assign classification | STAFF MATRIX |
| -- | 201410031449 |
| -- | maprang |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | PBRU |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.834 |
| Item number | B272O |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Barrera, Rick |
| 9 (RLIN) | 108365 |
| 245 10 - TITLE STATEMENT | |
| Title | Overpromise and overdeliver : |
| Remainder of title | the secrets of unshakeable customer loyalty / |
| Statement of responsibility, etc. | Rick Barrera |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Portfolio, |
| Date of publication, distribution, etc. | c2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 226 p. ; |
| Dimensions | 24 cm. + |
| Accompanying material | 1 CD-ROM |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Product management |
| 9 (RLIN) | 20639 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Brand loyalty |
| 9 (RLIN) | 108366 |
| 910 ## - USER-OPTION DATA (OCLC) | |
| User-option data | 201410 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available for Loans | หนังสือภาษาอังกฤษ ชั้น 4 | PBRU Library | PBRU Library | บรรณราชฯ ชั้น 4 | 09/10/2014 | 0.00 | E25747 | 658.834 B272O | 1000180717 | 21/06/2018 | 2 | 21/06/2018 | General Book | ||||
| Available for Loans | สื่อที่มากับหนังสือ เคาน์เตอร์ยืม-คืน ชั้น 1 | PBRU Library | PBRU Library | บรรณราชฯ ชั้น 1 | 09/10/2014 | 0.00 | CD-ROM 658.834 B272O | AV000000340 | 21/06/2018 | 2 | 21/06/2018 | General Book | |||||
| Available for Loans | สื่อที่มากับหนังสือ เคาน์เตอร์ยืม-คืน ชั้น 1 | PBRU Library | PBRU Library | บรรณราชฯ ชั้น 1 | 19/12/2014 | 0.00 | CD-ROM 658.834 B272O | AV000000351 | 21/06/2018 | 1 | 21/06/2018 | General Book | |||||
| Available for Loans | หนังสือภาษาอังกฤษ ชั้น 4 | PBRU Library | PBRU Library | บรรณราชฯ ชั้น 4 | 03/10/2014 | 0.00 | E25703 | 658.834 B272O | 1000180673 | 21/06/2018 | 1 | 21/06/2018 | General Book |
