The quality infrastructure (Record no. 74981)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03293nam a2200421 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000078417 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MTX |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160715212 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780838911730 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780838994962 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780838994955 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201607151204 |
| Level of effort used to assign nonsubject heading access points | staff |
| Level of effort used to assign subject headings | 201606141511 |
| Level of effort used to assign classification | staff |
| -- | 201605041215 |
| -- | admin |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | Z675.U5 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 025.5/87 |
| 099 ## - LOCAL FREE-TEXT CALL NUMBER (OCLC) | |
| Classification number | Ebook |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Murphy, Sarah Anne.. |
| 9 (RLIN) | 113922 |
| 245 00 - TITLE STATEMENT | |
| Title | The quality infrastructure |
| Medium | [electronic resource] : |
| Remainder of title | measuring, analyzing, and improving library services/ |
| Statement of responsibility, etc. | Murphy, Sarah Anne. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | American Library Association, |
| Date of publication, distribution, etc. | 2014. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 201 p. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | Introduction. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 1. From User Needs to Organizational Performance: Twenty Years of Assessment at the University of Washington Libraries. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 2. Tracking Our Performance: Assessment at the University of Virginia Library. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 3. The Implementation and Evolution of Quality Management in the University of Arizona Libraries. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 4. Committed to Quality: Syracuse University Library's Program Management Center. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 5. Thriving through Organizational Agility: The NIST Information Services Office's Baldrige Journey. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 6. Pursuing Organizational Performance Excellence: The Emory University Libraries' Journey. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 7. The Development of an Evaluation and Assessment Program for the Ontario Council of University Libraries. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 8. Creating Analyst Positions in an Academic Library: The UC-San Diego Example. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 9. Kansas State University Libraries Office of Library Planning and Assessment. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 10. Building an Assessment Program in the Liberal Arts College Library. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Miscellaneous information | Chapter, Lesson, Part |
| Title | 11. Developing a Library Assessment Program at Washington University in St. Louis. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Cover, Title,The quality infrastructure: measuring, analyzing, and improving library services--Preface, Introduction, TOC,Contents--References, Appendix, Index,Contributors--References, Appendix, Index,Index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | [Auto Generated] Introduction Q uality functions as a strategic competitive asset ,and libraries with high-functioningquality infrastructures ,defined by programs with dedicated personnel ,are best positioned to demonstrate their value .This collection of essays ,written by authors from a variety of backgrounds and library institutions ,is dedicated to promoting the benefits of developing a quality infrastructure within a library organization .By dedicating a department ,committee ,or employee to assessment activities ,or implementing programs such as the Baldrige Criteria for Performance Excellence ,Lean Six Sigma ,or the Balanced Scorecard ,these libraries have realized sustainable change .The contributors to this volume show that it is possible to establish ... |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://portal.igpublish.com/iglibrary/search/ALAB0000329.html">http://portal.igpublish.com/iglibrary/search/ALAB0000329.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | eBook |
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